133bat Privacy Policy

133bat ("we", "our") operates a reliable online betting and casino platform for users in Bangladesh. This privacy policy describes what information we collect about you when you visit our website https://133bat.cam, register an account, or use our services, how we use that information, and how we keep it secure.

By creating an account on our platform or using our services, you are considered to have given your consent to this privacy policy. If you do not agree with any part of this policy, please refrain from using our services and contact us.

We believe that the protection of your personal information is a fundamental right. The core principle of 133bat's privacy policy is transparency — you will always know what information we hold about you and for what purpose.

133bat collects information about you in several ways. The different types of information are described in detail below:

2.1 Information Provided at Registration

When you create an account at 133bat, we collect the following information:

• Full name (in Bengali or English)
• Date of birth — for age verification (21+ confirmation)
• Valid email address
• Mobile number
• Preferred currency (Bangladeshi Taka — BDT)
• Username and password

2.2 Identity Verification Information (KYC)

In the interest of security and fraud prevention, we may request the following documents for additional identity verification when necessary:

• National ID card (NID) or passport photocopy
• Proof of address (utility bill or bank statement)
• Proof of payment method ownership (bKash, Nagad, Rocket, or bank account details)

2.3 Automatically Collected Information

The following information is collected automatically while you use our site:

• IP address and device type
• Browser type and version
• Date, time (BST — UTC+6), and duration of visit
• Pages visited and activity logs
• Referral source (where you came from before reaching our site)

2.4 Financial Transaction Information

During deposits and withdrawals, we record the transaction date, amount, and payment method details. We never store your full bank PIN or card CVV.

133bat uses the information collected about you for the following legitimate purposes:

• To create, manage, and verify accounts
• To process your deposit and withdrawal transactions
• To provide 24/7 customer support in Bengali
• To deliver personalised bonuses, promotions, and VIP offers
• To protect accounts and detect fraudulent activity
• To ensure responsible gaming and monitor problematic behaviour
• To improve platform performance and user experience
• To meet applicable legal obligations

133bat may share your personal information with certain trusted parties in limited circumstances. These parties are:

4.1 Payment Processors

To complete transactions, necessary information (such as account number and amount) is shared with bKash, Nagad, Rocket, and bank transfer providers.

4.2 Technology Service Providers

Software and hosting providers used to operate our platform may process data within the scope of their operational role. All such parties are bound by strict confidentiality agreements.

4.3 Legal Obligations

If required by a court order, a lawful government request, or an applicable legal process, we are obligated to provide legally required information.

The 133bat website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us remember your preferences.

5.1 Cookies We Use

• Essential Cookies: Required to maintain login sessions, perform security checks, and operate the core functions of the site.
• Functional Cookies: Used to remember your language preference, layout settings, and gaming preferences.
• Analytics Cookies: Used to monitor and improve platform usage. These cookies do not directly identify you.

5.2 Cookie Controls

You can delete cookies or stop accepting new cookies at any time through your browser settings. However, disabling essential cookies may cause some parts of our service to not work correctly.

133bat takes the highest technical and administrative measures to protect your personal information. The key components of our security framework are:

• SSL/TLS Encryption: All data transmission between your browser and our servers is protected by 256-bit SSL encryption.
• Access Controls: Access to your information is restricted to authorised staff only and is managed through a role-based permissions system.
• Data Encryption: Stored passwords and sensitive information are protected with strong hashing algorithms.
• Security Audits: Our systems undergo regular security testing and vulnerability assessments.
• Intrusion Detection: Unusual login attempts or transactions are automatically detected and blocked.

133bat retains your information for specific periods. The retention period depends on the type of information and legal requirements:

• Account Information: Retained for as long as the account is active. Even after an account is closed, some information may be kept for a specified period due to legal obligations.
• Financial Transaction Records: Retained for the period required under Bangladesh's financial regulations.
• KYC Documents: Retained for at least the required period even after account closure.
• Cookie and Session Data: Session cookies are deleted when the browser is closed; persistent cookies generally expire after 12 months.

Information that is no longer needed or has no legal basis for retention is deleted through secure methods.

You have several important rights regarding your personal information. 133bat respects these rights and helps you exercise them:

8.1 Right to Access

You may ask us at any time what information we hold about you and for what purpose it is being used.

8.2 Right to Rectification

If any information we hold about you is incorrect, you can have it corrected with our assistance. Submit a request via live chat or email.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, if legal obligations apply, it may not be possible to delete some information.

8.4 Right to Restrict Processing

In some cases you may request that the processing of your information be limited or stopped. This may generally affect the management of your account.

8.5 Right to Lodge a Complaint

If you believe your privacy rights have been violated, please contact us directly first. We will work to resolve the matter promptly.

133bat strictly prohibits anyone under the age of 21 from using the platform. This is a platform operated exclusively for persons aged 21 and above.

If you believe that a minor has created an account on our platform, please notify us immediately at [email protected].

Our platform may integrate software from game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt. These providers may process certain technical information within their own services, which is governed by their own privacy policies.

133bat is not responsible for the privacy practices of these third parties. However, we only work with providers that maintain high standards of data protection.

133bat may update this privacy policy from time to time. When changes are made, we will take the following steps:

• The updated policy will be published on this page and the "Last Updated" date will change.
• For significant changes, registered users may be notified by email.
• Continuing to use the platform after any changes means you are agreeing to the new policy.

We advise you to review this page regularly and stay informed about any changes.

Please contact us for any questions, requests, or complaints regarding this privacy policy. Our dedicated team will review your matter with the utmost importance.

After receiving your request, we will try to respond as quickly as possible. Privacy-related matters receive our highest priority.

For more details, visit our Terms & Conditions, Responsible Gaming, and FAQ pages.